Kaykar Custom Decks & Remodeling

Privacy Policy

Effective Date: August 20, 2026

PRIVACY POLICY

Kaykar Custom Decks & Remodeling (“Kaykar Custom Decks & Remodeling,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, request an estimate, schedule services, communicate with our team, or otherwise interact with us.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Your name
  • Phone number
  • Email address
  • Mailing or service address
  • City and ZIP code
  • Information about your home or remodeling project
  • Service preferences and project details
  • Appointment and scheduling information
  • Communications you send to us, including phone calls, emails, and text messages
  • Information related to estimates, quotes, services, invoices, and payments
  • Any other information you choose to provide when communicating with us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information. This information may be collected through cookies, analytics tools, or similar technologies.

2. How We Use Your Information

Kaykar Custom Decks & Remodeling may use the information we collect to:

  • Respond to inquiries and requests for information
  • Provide estimates and consultations
  • Schedule and manage appointments
  • Provide custom deck and home remodeling services
  • Communicate with you about your project
  • Send appointment confirmations, reminders, and scheduling updates
  • Send service-related notifications and updates
  • Provide customer support
  • Prepare and deliver estimates, quotes, invoices, and other service-related communications
  • Process or facilitate payments
  • Maintain customer and service records
  • Improve our website, services, and customer experience
  • Send promotional or marketing communications when permitted and when you have provided any required consent
  • Comply with applicable laws and legal obligations

3. Text Messaging and SMS Communications

If you provide your mobile phone number and consent to receive text messages from Kaykar Custom Decks & Remodeling, we may use SMS/text messaging to communicate with you about your services and interactions with our company.

Text messages may include:

  • Appointment confirmations and reminders
  • Scheduling and arrival updates
  • Estimate and quote communications
  • Project updates
  • Service-related notifications
  • Invoice or payment-related communications
  • Customer support messages
  • Responses to your inquiries
  • Occasional promotional or marketing messages, where applicable and where you have provided the required consent

Message frequency varies based on your interactions with us, your appointments, and your communication preferences.

Message and data rates may apply depending on your mobile carrier and plan.

You are not required to agree to receive promotional text messages as a condition of purchasing services from Kaykar Custom Decks & Remodeling.

You may opt out of SMS communications at any time by replying STOP to a text message from us. After you send STOP, we may send one confirmation message acknowledging your request, and you will no longer receive text messages from us unless you opt back in or otherwise request communication.

For assistance with text messaging, reply HELP to a message from us or contact Kaykar Custom Decks & Remodeling using the information below.

4. How We Share Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers when reasonably necessary to operate our business and provide services to you. These providers may assist with services such as:

  • Customer relationship and job management
  • Scheduling and communications
  • Payment processing
  • Website hosting and maintenance
  • Website analytics and marketing
  • Email or text messaging
  • Other business and administrative functions

These service providers may only receive information reasonably necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when required to do so by law, legal process, court order, or governmental request, or when we reasonably believe disclosure is necessary to protect our rights, property, safety, customers, employees, or others.

5. How We Protect Your Information

We take reasonable steps to protect the personal information we collect from unauthorized access, use, disclosure, alteration, or destruction. We use appropriate administrative, technical, and organizational safeguards and limit access to personal information to individuals and service providers who have a legitimate business need for it.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

6. How Long We Keep Information

We retain customer information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, comply with legal and accounting obligations, enforce agreements, and otherwise fulfill legitimate business purposes.

When information is no longer reasonably necessary, we may securely delete or dispose of it, subject to applicable legal and business recordkeeping requirements.

7. Cookies and Website Technologies

Our website may use cookies, analytics tools, pixels, or similar technologies to help us understand how visitors use our website, improve website performance, remember preferences, and support our marketing efforts.

You may be able to adjust your browser settings to refuse or limit certain cookies. Disabling cookies may affect some website functionality.

8. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also contact us to:

  • Update your contact information
  • Correct inaccurate information
  • Request that certain information be deleted, when permitted by law
  • Ask questions about how your information is used
  • Withdraw consent for certain communications
  • Opt out of marketing communications

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, services, social media platforms, payment providers, or other resources. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites or services you choose to use.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements. Any updated Privacy Policy will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, want to update your information, or need assistance with our communications, please contact us:

Kaykar Custom Decks & Remodeling
3015 S 100 W
North Judson, IN 46366
Phone: (219) 707-6157
Email: contact@kaykarcustomdecks.com

Kaykar Custom Decks & Remodeling serves homeowners throughout Northwest Indiana.